hb bet | Privacy Policy and How We Protect Your Data

Section 01

Introduction & Scope

Welcome to hb bet. This Privacy Policy outlines our responsibilities and commitment to your personal data. It applies from the moment you use our website hbbet.run, open an account, place a bet, or use any of our services.

Hb bet believes that every user's data belongs to them. We protect that data as a trust. When millions of betting enthusiasts across Bangladesh choose our platform, they're looking for more than entertainment — they want security too. We honor that trust.

By reading this policy, you will learn:

What data hb bet collects
How that information is used
Who your data may be shared with, and when
How long we retain your data
Your rights and how to exercise them

This Privacy Policy should be read alongside hb bet's Terms and Conditions. Where there is any conflict between the two documents, the Privacy Policy shall prevail.

Section 02

What Types of Data We Collect

Hb bet only collects information that is necessary to provide its services, ensure security, and meet legal obligations. Collecting data beyond what is needed goes against our policy.

Data type	Example	Mandatory?
Identity-Related	Full name, date of birth, nationality	Yes
Contact Information	Mobile number, email address	Yes
Identity verification (KYC)	National ID card, passport	On withdrawal
Financial Information	Mobile Pay/Nagad number, transaction history	Yes
Device & Technical	IP address, browser, operating system	Automatic
Usage Patterns	Page visits, betting history, session duration	Automatic
Communication records	Support chat logs, email messages	Where applicable

We never store your full payment card number or bank PIN under any circumstances. All payment processing is handled exclusively through secure third-party gateways.

Section 03

How We Collect Your Data

Hb bet collects information in several ways — some you provide directly, and some is gathered automatically. Each method is explained below.

Directly from you:

When filling out the registration form
When submitting documents for KYC verification
When making a deposit or withdrawal
When contacting our support team
When participating in surveys or promotional forms

Automatically:

Via cookies and tracking pixels
IP address and browser information automatically recorded in log files
Device data collected during app usage

Via third parties:

Transaction verification information from payment providers
KYC reports from identity verification service providers
Fraud prevention service analytics

By accessing our site, you consent to cookies via the cookie banner. You can manage your cookie preferences through browser settings at any time, though doing so may affect the functionality of certain features.

Section 04

Purpose of data use

Hb bet uses your data only for specific, legitimate purposes. No data is ever used beyond its intended purpose.

Account Management: To create, verify, and manage your account.
Service Delivery: To keep betting, gaming, and payment services running.
KYC & Regulatory Compliance: For age verification, anti-money laundering compliance, and fulfillment of legal obligations.
Security: To detect fraud, hacking, and suspicious activity.
Customer Support: To resolve your complaints, questions, or issues.
Personalized Experience: To send you offers and notifications tailored to your preferences.
Analytics and improvement: To analyze usage patterns and improve the platform experience.
Legal obligations: To comply with court orders or regulatory authority directives.

You can opt out of marketing emails and SMS at any time by updating your notification preferences in your account settings or by contacting us at support@hbbet.run.

Section 05

Data Sharing Policy

Hb bet never sells your personal information to third parties. However, in certain situations data may be shared — and we're being fully transparent about that here.

Parties your information may be shared with:

Payment providers (Mobile Pay, Nagad, Rocket): Information required to process your transactions.
KYC & identity verification services: To verify your identity and age.
Anti-Fraud Organizations: For analyzing unusual activity.
IT service providers: For cloud hosting and cybersecurity operations.
Legal authorities: By court order, request from an investigative authority, or other legal obligation.

When sharing data with third parties, we ensure through contractual agreements that they uphold the same privacy standards as hb bet. Any third party found in breach of hb bet's privacy standards will have their agreement terminated immediately.

Section 06

Cookies & Tracking Technologies

Hb bet's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie types and purposes:

Essential cookies: Maintaining login sessions and security verification — the site cannot function without these.
Functional Cookies: Remembering your language preference, theme settings, and other personal preferences.
Analytics cookies: Statistics such as time spent on each page and which features are used most.
Marketing Cookies: To show you relevant offers based on your interests (subject to your consent).

You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent login and payment features from working properly.

A cookie consent banner is shown when you first visit the site. You can choose which types of cookies to accept. To update your preferences later, use the "Cookie Settings" option in the site footer.

Section 07

Technical data protection measures

Hb bet uses the latest technology to keep your data safe — not just through policy, but through robust technical safeguards as well.

TLS/SSL 256-bit encryption: All your interactions with the site are encrypted.
Data encryption at rest: Sensitive data stored on our servers is also kept in encrypted form.
Firewall & DDoS Protection: Our servers are protected against cyberattacks.
Two-factor authentication (2FA): The option to add an extra layer of security to your account.
Regular security audits: Regular system audits are conducted by independent third-party security experts.
Restricted Access Controls: Only authorized personnel may access specific data.
Backup and disaster recovery: Regular backups and measures to prevent data loss.

In the event of a data security breach, we are required to notify affected users and the relevant authorities within 72 hours. If you identify any security issue, please contact us immediately at support@hbbet.run.

Section 08

Your Rights Regarding Your Data

Hb bet believes you should have complete control over your own data. That's why we guarantee you the following rights.

Right to Access: You can view the information we hold about you at any time.
Right to Rectification: You can request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to restriction of processing: You can request that we stop using your data for specific purposes.
Right to data portability: You can export your data in a readable, portable format.
Right to Object: You can object to your data being used for marketing or profiling purposes.

How to exercise your rights:

To exercise any of the rights above, email us at support@hbbet.run. We will respond within 30 days. For urgent matters, please reach out via live chat.

Certain data must be retained for a specified period after account closure due to legal obligations. In such cases, a request for data deletion may not be fulfilled in full.

Section 09

Data retention period

Hb bet does not retain any data longer than necessary. A specific retention period is defined for each category of information.

Data type	Retention period	Reason
Account and identity information	5 years after account closure	Legal obligations
Financial transaction records	7 years after account closure	Anti-Money Laundering Law
KYC Documents	5 years after account closure	Regulatory requirements
Customer Support Communications	3 years after last contact	Dispute Resolution
Marketing preferences	Until consent is withdrawn	Your instructions
Cookie & analytics data	Up to 13 months	Performance improvement

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Section 10

Policy updates and contact

Hb bet reserves the right to update this Privacy Policy as needed. Changes may occur due to new legislation, technological developments, or shifts in business operations.

For significant changes, we will:

We will send a notice to your registered email
We will display a notice on the website homepage
Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Contact Us:

Email: support@hbbet.run
Live chat: bottom-right corner of the site
For general inquiries: Visit the FAQ Page

Hb bet Privacy Policy — Your Data Is Completely Safe With Us